I wish we could get a classaction suite going . They are rude and a complete rip off. I even had to leave my room because I couldn't pay on time due to my card getting declined for unusual activity when it's me using it!!! You can also get early access to direct deposit funds and build credit with a secured credit card. File your complaint through our hassle-free complaint form to maximize the chance of resolving it. How can I reach the Green Dot Platinum customer service? 2023 GO2bank. It is presented for general informational purposes only and does not constitute tax, legal or business advice. No annual contract required. Beware u will never get your money back. DON'T DO IT! Other fees apply. Find your bank's phone number online or on a statement to ensure. Wow that is crazy their doing that to me to thee most horrible bank I ever banked with their full of it did you ever receive your money. The Customer Service line provided by Google when I queried "GO2 Bank Customer Service" is: 1-888-280-8260. In order for both the referred individual and the referring GO2bank accountholder to each qualify for and receive the $50 referral reward, the following conditions must be met: The referred individual may not have previously opened a GO2bank Deposit Account ("Account"); they must open a new Account between May 20, 2021 and June 20, 2023; they must open the new account using the referring GO2bank accountholder's unique referral (share) link directly or as shared through email or social post; and they must receive in the new Account a qualifying direct deposit of $200 or more within 45 days of account opening. My advise dont ever use their card. Build your credit with the GO2bank Secured Visa, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. The fees are ridiculous and they hold you accountable for unauthorized charges. It absolutely is they are the worst. You can use the card anywhere Visa debit is accepted in the U.S. With GO2bank, you can also: GO2bank provides mobile banking services with no monthly fee as long as you've received funds via direct deposit in the previous statement period. I've had my tax returns deposited in my account and now i don't have access to my money! Please dont get involved with these people. Prize: $1,000 to be awarded as credit or a check. Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. GO2bank is Green Dot's flagship digital bank. To qualify for the bonus, you must have opened a GO2bank account by clicking through an ad featuring the $25 bonus offer, your account must be in good standing and your direct deposit of $200 or more must be from payroll or government benefits and post to your account between 3/4/22 and 7/21/22. and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy Policy. Chat support is available 24 hours a day, 7 days a week. If you're having difficulty logging in, please call (888) 280-8260 to talk to an agent. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Get buying tips about Online Banks delivered to your inbox. Keep checking theIRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. Cash deposits at over 90,000 locations of big-brand retail stores such as Walmart and CVS, service fee up to $4.95 may apply. Prize: $1,000 to be awarded as credit or a check. Approval review usually takes 3 to 5 minutes but can take up to one hour. I put 485 dollars in the card and when I went to go activate it they said I couldnt. Offer not transferrable to other accounts or accountholders. Openanewaccount. GoBank provides tools to help you build a budget and stick to it. Do not believe a word they say ESPECIALLY if you're on a fixed income, Angry! Theres no fee to withdraw money from in-network ATMs. They ard ungrateful thieves, and agreed foreign for most part. Watch out for scammers. Call us toll-free: 800-442-6666. Please download one of these up-to-date, free and excellent browsers: This bank sucks , for one they sent me barcode for $500 to scan at walmart , greendot stoped my trans and kept my money , now im homeless due to some one stealing my money . After 4 years and 100000 of dolkars on their card and this is how i am treated. Limits apply. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee Learn more (Overdraft Protection PDF). Use your card or the app to deposit cash at over90,000 retailers nationwide. Get your money in minutes or in 10 days. How do I receive my debit card (ePayment/Way2Go Card)? This is mobile banking at its best - and that's what makes them GO2bank. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Fees and limits apply to debit card transfers. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. My opinion is DO NOT USE THIS BANK. 2023 GO2bank. Free phone requires payment of $100 for first two months of service, plus shipping. Fees apply for approved Money in Minutes transactions funded to your account. See Deposit Account Agreement (PDF). Void where prohibited. Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. A link has directed you to this review. Mobile number or email address verification and mobile app are required to access all features. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. YEAH Don't bank WITH them EVERRrrrrrrrrrrr again. The College Investor does not offer investment advisor or brokerage services, nor does it recommend buying or selling particular stocks, securities, or other investments. ** Activated, chip-enabled debit card required to use Ingo Money check cashing service. NerdWallet rating. I was switched to Go2Bank from Green Dot and told my account would be closed if I did not. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,. All checks are subject to approval for funding in Ingo Money's sole discretion. They're holding my 20 dollars hostage because I have a P.O. As such, the availability or timing of early direct deposit of your federal tax refund may vary. GO2bank is a trademark of Green Dot Corporation. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Requested my money and they just keep making excuses, submitted my driverslicense front and back they say its not current. Learn more(Overdraft Protection PDF). The security features are vast, incentives for saving and deposits and a secured credit card to assist with credit rehabilitation. i will never refer ANYBODY to this useless company! They ard ungrateful thieves, and agreed foreign for most part. all of this because i needed a replacement card! Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Get your money in minutes or in 10 days. Find deposit options. Mail us GO2bank P.O. The World Health Organization has additional resources. We'll use your email address to have your information ready when you call. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Transferred 20 dollars to go2. Otherwise, people should watch their mail around July 15 for their mailed payment. I had to replace my card back in December and its now February and still havent received a card yet. **, Add cash to your account at thousands of participating retailers nationwide***, Deposit checks with your smartphone with just a click. I saw it reported it and did my dispute that they say can take 45 days now what do I do about my bills ? As such, the availability or timing of early direct deposit may vary from pay period to pay period. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information, Access your bank account and routing number. They about to get sued. How do I qualify for overdraft protection? GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. 16 digit card number. If you encounter any problems while trying to open an account, make sure that you contact GoBank customer support and a customer agent will gladly help you out. Keep in mind that a PIN is required to withdraw money from an ATM. Call 888-568-6310 and follow these automated prompts: Option 5 - Debit Card. Personalized debit card required for some features. Your wireless carrier may charge a fee for data usage. Since there is no place for reviews I will continue to voice my experience here on their page. Lucho refused to unlock it. Limit one credit per customer. Please note we removed email as a contact option in some countries. This card is issued by Go2bank, a new brand launched by Green Dot in 2021. Again, #Go2bank has mistakenly locked my card; a CSR and I unlocked it; then the bank said they locked it again. Discover your all-new GoTo. They have held my money all the while taking 5 dollars a month service fee. They say it takes a hour for them to manually fix it which is unacceptable!!! See. Sweepstakes ends 7/23/19. Register / Activate. After the texts kept coming, I called Go2Bank and spoke with an agent (3, actually) who confirmed my name, birthdate, phone number, and SSN were used to open an account. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Then, choose the desired option from the screen (such as a cash advance, for example). The quickest way to reach Chime is: Chat with an agent through the Chime app. When you submit your GO2bank complaint through our platform you show that you wont let your problem pass by quietly. GoBank also has helpful tips about fraud. I am disabled and $300 isn't much to some people but mostly being physically unable to work $300 is a lot to me : ( they are very crooked and non caring. Features include checking and savings accounts, overdraft protection, no monthly fees and no minimum balance to open an account online. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. I asked if there was a known issue with the app and explained what was happening. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Offer available only for first-time direct depositing customers. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. 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