In the last three months, how would you rate Consumer Cellular? But opting out of some of these cookies may affect your browsing experience. I started the process early last year and still nothing. In the last three months, how would you rate Consumer Cellular? Click on the name of the company and have us do the work for you. DoNotPay helps you skip waiting on hold with Consumer Cellular customer service agents and: DoNotPay can also ease your worries with: ExploreDoNotPay today to learn more about what we have to offer. As a result, I went "over" the Spoke to an agent and they were so friendly & helpful! 1. Read full review of Consumer Cellular and 1 comment. They are very sorry BUT yr SIM card is blocked for 6 months. @Consumer_Cell so can esim issues cause unusable network speeds? Ive worked in a tech startup in the last 7 years. Hi, Im Ron D. Morgan. If there is an error in the APN settings, it will affect the mobile data. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. . Jose Olazabal - What the f? Connect I would like to get my number transfer to my new company once and for all. You also have the option to opt-out of these cookies. If the cell phone still will not maintain a charge, the problem could be with either the phone or the charger unit. Doesn't make sense since he's never been late on his boost mobile account & just qualified for. SelectCellular Networksand chooseAPN, . Crazy, right? Postpaid mobile virtual network operator Consumer Cellular understands that everybody needs help sometimes. They include: Billing International Rates Plans and Usage Phones and I go to 3 classes a week on Zoom so lost out on 9 classes These cookies ensure basic functionalities and security features of the website, anonymously. WebMake sure the thermostat is on On its screen, click on the menu option, scroll down and select Preferences From the submenu, select Restore Factory Defaults A dialog pops up Go to your menu to find your media folder > touch photo you wish to delete > options > erase/delete photo. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. This has been very frustrating. I'd be happy to look into this for you though if it's continuing. Desired outcome: I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. In the last three months, how would you rate Consumer Cellular? After 8 yrs. The cookie is used to store the user consent for the cookies in the category "Other. @Consumer_Cell Slowed should not mean unable to use. At the moment, we haven't detected any problems at Consumer Cellular. Here well show you how to get started with your new device. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! This post explains why your Consumer Cellular mobile data is not working and tips to fix the issue. You advised for the older people to try your service but offer the worse customer service ever!!! I wouldn't use their service if they gave me $10.00/mo. Fortunately, cell phones are virtually trouble free. This process should be initiated only when it is essential because you may lose some data after the process. The cookies is used to store the user consent for the cookies in the category "Necessary". Cell phones can be recycled. Desired outcome: First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. Looking for another carrier now. Regular updates are released regularly. The Doro 7050 for Consumer Cellular is a rare affordable-yet-future-proof LTE voice phone. MichaelF of Burleson. The download link for a full document is here. But below are some of the common issues to check if you are having your mobile data. Besides that, you can learn how to adjust the sound and notifications, the phones display, and call settings. At least once a week, wipe your cell phone clean with a soft cloth slightly dampened in a mild household cleaner. Refund on damaged phone sent from consumer cellular, On 12//9/2022, my phone developed what is known as a "Black Death" spot on my home screen. @Consumer_Cell FIX THIS !! This consumes battery power and shortens standby time. When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Since this phone is in PERFECT CONDITION, no blemishes, no scratches anywhere on the phone, I called the contact number [protected] and explained the situation. General Denied Return WebIf you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone. DoNotPay will conveniently hold for you, so you don't have to. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. They stop for a month or 2 then start again. . Device has physical damage with scratches to the display. I'd be happy to look into this for you though if it's continuing. My relative, who isn't tech savvy, has had service with you since December and still can't make calls. to take it. It could be that you mistakenly toggled the airplane mode icon on your smartphone. A survey conducted by text-message serviceTalkTo revealed that over half of Americans spend 10 to 20 minutes every week on hold, that's roughly 43 days of their lifewhich is a lot of time wasted. Truly wish more customer assistance persons would be like Austin. WebTo talk to one of our U.S. based support specialists, call: (888) 345-5509 Chat With An Agent Cant find the answers youre looking for? In the last three months, how would you rate Consumer Cellular? He set the bar really high for all the others in this business. Therefore, they are more likely to respond to a public complaint posted in the comment section of their social media pages than they are to a private complaint. If you purchased your GrandPad through Consumer Cellular theyre more than happy to assist you over on their site linked below: Consumer Cellular Help First & Last Name * Your Email Address * Message * GETTING IN TOUCH Need to message I would like to be refunded everything that I have coming to me as they did not provide a cheaper service and sold me a defective phone. I would like to get my number transfer to my new company once and for all. We'll call the Consumer Cellular customer service number and send you a notification once a real person is on the line making the whole process fast, easy, and pretty convenient. But, with this chapter, you can have a first-kit aid for your phone. Includes the phone status and notifications icons, the external display icons, and how to enter a text and open an app. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. STOP. The first thing to check is the network signal on your phone. @Consumer_Cell whos dumb idea was it to not support tmobile esim? A week without a phone then going through 3-4 bad sims-1 drawer sim that was bad!! Follow the steps below to complete the process. If the battery will not hold a charge, try discharging the battery entirely by leaving it disconnected from the charger unit. @Consumer_Cell I'm sorry to hear that. Consumer Cellular address is crucial if you need one-on-one Consumer Cellular customer service, or if you intend to file a lawsuit against them in small claims court, you'll need the address to send a demand letter or serve them. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If that doesnt work, then turn off your cell phone. First, check for a new software version, then download and install the software. The most important maintenance you can do is keep your cell phone dry because moisture can corrode electronic circuits very quickly. I called around mid-November. No luck. Their packaging is poor and they don't take responsibility for damage they caused. Status Indicators The indicator lights show the devices status. I'm to the point of giving up and just cancel my service with CC, I haven't used my cell phone service with them for over 4 months. Hi, Im Ron D. Morgan. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. What was worse is the chat window was not open at 10 am EST. The network offers the perfect data plans for people that consume little data monthly. First, ensure sure the battery is properly installed. I received the iPhone 11 on October 3rd, 2022. A cell phone (cellular telephone) is a small, portable telephone with a built-in antenna. Or, do you have a favorite picture and want to make it your wallpaper? Be sure to follow the manufacturers instructions provided with your device to prepare for activation before calling. Occasionally it switches to Airtel which has good coverage but mostly it just tries to use Vi, and doest give me any options to change it. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. The most recent Consumer Cellular outage reports came from the following cities: People can't hear me when they call unless its on speaker.. What could be the problem? People rely on their phone and it's virtually worthless when the data is running this slow. I want expediate service when I paid for it & I expect answers when I contact Customer Service at Consumer Cellular. All Rights Reserved. @Consumer_Cell so can esim issues cause unusable network speeds? If there is a new software version available, you will see, https://www.youtube.com/watch?v=fEzZJSZBokI, How to disable airplane mode android? These att speeds are terrible! N800 ZTE will not charge on the wall outlet. Assurance Wireless Change Phone Number: Complete Guide, US Cellular Payment Arrangements: Application Guide, Get US Mobile Account Number And PIN In Minutes, T-Mobile Payment Arrangement Declined? Are you experiencing issues or an outage? I also with their technical support was available 24/7 like most good companies. Follow the tutorial in the video below to remove your smartphone from airplane mode. This review was chosen algorithmically as the most valued customer feedback. https://t.co/Mxt1RWDFqq https://t.co/xDySjsL4EP. I wasted 5 phone calls & several emails to cancel. They've NO respect for my wishes that they leave me alone. Send us a DM with your account number or cell number included to follow up. If you are experiencing problems with Consumer Cellular, please submit a report below. I called Cc and gave the rep all the info needed, followed the instructions on turning my phone on and off and then making a call. If you are in a building, move towards a window. Respectfully submitted today, Tuesday 2/14/2023 @ 10:12AM. I would like to have a new replacement phone. They sent my mom a damaged phone and now won't return it. All Rights Reserved. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users. You could try reaching out through: You could also visit Consumer Cellular's blog and read their featured articles, and they could've addressed the issue you're facing. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. Greenhawk has specialized in mail order shopping throughout North America and around the world for over 25 years. An outdated Firmware version can affect mobile data functionality. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. Realtime status of outages and problems with service providers. Press theSettingsicon on your phone. If you are unable to connect to the network, go to the menu key setting, and then go to wireless and network and settings. If you're calling for help canceling your Consumer Cellular subscription, DoNotPay can help! I've called Consumer at least 10 times over the pass year, the costumer service talks very nice, but they have NOT done anything to correct the situation. "unlimited" figure and they "throttled" me- -slowed down my service and made to take it. That was in March 2022. //-->,