Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation The time flew by. Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology. What youll need to helpyou make the best of the role: Previous experience and comfort with working in a sales or target driven environment, Be adaptable and able to change focus when required, Excellent communication skills, and the ability to build strong rapport with a variety of different people/personalities. Having problems? Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. This keeps our phone lines open for those customers who need us most.Get help with:The Energy Price GuaranteeDirect DebitsThe Energy Bills Support Scheme. Energy and Innovation, View Ensure customers are engaged and comfortable by giving them straightforward and reliable service. Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. Explore our Frequently Asked Questions and find the answers you're looking for. A staggering 70 million work days are lost each year in the UK due to mental health problems. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. Verify your email to use filters. Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation I applied online. Previous experience within a highly regulated role. Got a question? This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the countrys developing economy. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Energize Your Future with Shell, View Team Leader. Related roles have more responsibilities and almost the same pay. We offer hybrid working to continue your support and alongside this we offer you: Employee recognition scheme Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Job Title: Broadband Technical Adviser / Customer Service Advisor. Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View Shell Fuels, View We Care is one of our core values underpinning our wellbeing focus. Help and Support. Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Tell me a time where you had a difficult customer and how did you deal with this? In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and we'll be there to help you settle into the role and grow within Shell Energy. We welcome and continually learn from feedback. Customer centric with service mind. Projects and Locations, View Learning and Development . Do you want to find out about future opportunities at Shell? Advisor jobs Customer Service . and much more. Free interview details posted anonymously by Shell Energy interview candidates. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. . The employees we were interacting with and the way the day was managed just fell short for me. Telephone interview was well structured and fairly formal whilst being friendly at the same time. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . Strict time keeping. . Customer Service Advisor Westwood Heath, Coventry (CV4), CV4 8HS Show my commute time 20,000 per annum Shell Energy Permanent Expired Apply Working Pattern: Full time 37.5 hours per week, 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View Thank you for taking the time to share them here. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. Fast. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View Job Title:BroadbandRetentions Adviser / Customer Service Advisor, Location:Coventry Office with some home working, Working pattern:Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45). We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. Shell Fuels, View Our goal is not only to achieve business success but also to play an active role in helping improve society. Not challenging Longer hours than other call centres Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Shell Pipeline, View Select a location from the list of options. Salary: 20,000 per annum Start Date: 17th October 2022 Our Journey: The interview process itself took around three hours. It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. 19-02-38 / DC PSC No. Applied got and got a telephone interview within 2 weeks. Progression is based on who you know rather than what you know. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. Together we are a force for good, View After a number of energy suppliers have I was with Zen, but migrated to Shell because I'd save a fiver a month. Diversity Advocacy, View Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. Salary: 20,000 per annum Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Feel free to let us know about your circumstances when you apply, and well take it from there. Know Your Worth. good work life balance, Routine work Shell RechargePlus, View Or you can contact us on 0330 094 5800 and choose option 9. Exact . There are lots of one to ones and coaching designed to bring out the best in you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Ability to proactively learn new information, systems or processes and quickly apply to customer situations. Shell RechargePlus, View We offer hybrid working to continue your support and alongside this we offer you: 25 days holiday plus the 8 bank holidays (increases to 26 days after two years service), Exclusive Retail Discounts (from nearly 900 retailers). Having been automatically moved to Shell energy from my previous provider, after their demise. The interview process was innovative and a departure from the norm. Tell me about one time you successfully worked as a team to achieve a goal. StateEscape, View We Care is one of our core values underpinning our wellbeing focus. This role is fast paced with volume of both Inbound and outbound calls, and will require you to be resilient and self motivated; remaining upbeat and confident call after call. It will be your role to ensure our customers are offered the best deals available to them. Business Customers, View