By signing up for CheapOair text alerts, you agree to receive up to 6 automated promotional short text messages ("SMS") per month from CheapOairs short code: 872835. For certain hotels, once your booking is confirmed, your reservation may be non-refundable in its entirety. You are responsible for any bookings and travel reservations made by persons under your direction or control. we are able to secure waivers from suppliers to process this requested cancellation and refund. are registered trademarks. NOT EXCEED $1,000.00 OR YOUR ACTUAL, OUT-OF-POCKET COSTS AND IN NO EVENT SHALL WE BE LIABLE FOR LOST PROFITS, SPECIAL, If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration or small claims court proceedings. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. A No-Show is when you fail to show up to check-in for your reservation without prior notification. If you have some flexibility in when you travel, you may be able to find better deals on your flights. You hereby agree to be bound by all the Terms & Conditions of purchase imposed by any Travel Supplier with whom you choose to contract, including, but not limited to, payment of all amounts when due and compliance with the Travel Supplier's rules and restrictions regarding availability and use of fares, products, or services. All communications from ClubMiles to members relating to the Program will be made via email. (e.g. CheapOair is like having your own super-fast, all-knowing travel agent that analyzes flights daily from over 500 airlines, and lets you know the best time to book on the go. Please note that we are dependent on the suppliers for receiving the requested refunds. Learn moreHome-Cheapoair While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. IF YOU HAVE PURCHASED ANY ANCILLARY SERVICES, SUCH AS SEATS OR PREPAID BAGS, DIRECTLY FROM THE AIRLINE IN THE INTERIM, YOU WILL NEED TO CALL THE AIRLINE AND REQUEST THAT THEY ASSOCIATE THOSE ITEMS WITH YOUR NEW TICKET NUMBER(S), RATHER THAN YOUR ORIGINAL ONE(S). If you fail to contact us by phone within 4 hours of completing the booking, we shall consider the booking you have made to be acceptable to you and we do not assume any liability thereafter for any discrepancy in your booking. It is therefore recommended you contact your airline directly to confirm these requests prior to your scheduled departure date. If your Cancellation Password expired before we were able to process your request please call us back to obtain a new Cancellation Password. Hotel Terms & Conditions include various rules and restrictions that apply to your hotel booking. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. Check with the airline or call us for details. All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. 2020 Gold Stevie - Product. Hotels may take up to 24 hours to return a confirmation number. You must have a minimum of 1000 Points in order to use instant redemption. Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. If the airline is unable to re - protect the customer we will request a refund. Individual hotels collect payment for per night room tax, resort fees, and cleaning fees, which may be accessed on a daily basis. Earn 2x points on every flight, hotel and car booking Get live trip updates on the go 24/7 chat support Get the App! We help you find cheap flights that won't drain your bank account. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. If your airline initiates changes to your flight itinerary, you will not be charged for change fees or differences in airfare. You and we each agree to negotiate your claim in good faith. Try more PDF tools. CheapOair makes arrangements with third-party suppliers for tour and package services and accommodations, including air transportation, lodging, and car rental (each a Travel Supplier). ANY DISPUTE ABOUT WHETHER A CLAIM IS BROUGHT AS A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, OR SIMILAR PROCEEDING, MUST BE DECIDED BY A COURT OF COMPETENT JURISDICTION. What is flexible ticket on cheapoair? Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or Warsaw Convention. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. Each such airline will have its own restrictions, rules and fees. Any changes or cancellations should be requested by calling customer service. CheapOair will charge a service fee up to $25 per room in addition to supplier penalty fees, if any. At ClubMiles discretion the Program may also allow you to use Points to get a discount off of certain types of travel or travel-related items booked on CheapOair.com. This option will be offered if we fail to offer you an alternative transportation. Many airlines may require additional fees to be paid at check-in. In performing these checks, you acknowledge and concur that such personal information you provide to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.Rest assured this verification process is performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. You will not disguise the origin of the information you transmit through the Site, whether to navigate the Site, make a travel reservation or booking, or post any content.You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, offensive, defamatory or technologically harmful. If you have any questions about such charges, please contact the relevant Travel Supplier directly. By accepting these Terms & Conditions you agree and authorize us to carry out such verification checks as stated herein. For any questions you may contact the corresponding local consulate of the countries to which you are traveling. Once tickets have been issued there may be a penalty involved for cancellations and refunds. Unless and until points are redeemed in accordance with these Credit Reward Terms and the Rewards Program Terms, you have no right, title or interest in the points. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. Fare indicated reflects the discounted amount. The CheapOair Privacy Policy will provide a description of how we protect and use your personal information. You authorize CheapOair and its authorized third party to charge the credit card you have provided for the amount of the vacation package booking. WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, Additional taxes and service fees may be imposed by the car rental agency at the time of pick-up and/or drop off. CheapOair reserves the right to correct errors in any advertised price and, if applicable, give you an option to either cancel the Booking or allow CheapOair to collect an amount equal to any increase in price from your provided credit or debit card, prior to your departure. California: CST #2073455, Florida: ST37449, Iowa: SOT #967, Nevada: SOT #2007-1137, Washington: WASOT #602755832 (Affiliate DBA of Travelong, Inc.). You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. Any and all statements made in these Terms & Conditions related to CheapOair are also made on behalf of our affiliates, subsidiaries and parent companies, including all disclaimers. We understand that sometimes plans change. Hotel properties are not obligated to honor these rates if you do not qualify or if you don't have identification confirming your eligibility. When changing a nonrefundable ticket, you'll receive a travel credit for any reduction in fare. To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page. Please note: The above CEP only applies to CheapOair's own cancellation, refund, or ticket change service fees. If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund. A $28 administrative fee will be charged for travel receipts requested for bookings that were made a year or more ago. Accordingly, before taking any other action, first reach out to us by contacting customer service at 1-646-738-4820or at feedback@CheapOair.com so we have an opportunity to try to address your concerns. 50% discount off our cancellation, refund or ticket change service fees. 137 West 25th Street, SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL For changes/cancelations/refunds of Hotel reservation, All CheapOair hotel reservation booking fees are non-refundable. If your itinerary includes flights operated by more than one airline, please read carefully each such airline's terms and conditions, which can be found on each such airline's website. 2021 Bronze Stevie - Customer Service. To invoke the PMP, all you need to do is contact us at pmp@cheapoair.com with your CheapOair booking number and all of the key details of the lower priced itinerary (airline(s), flight(s), itinerary, date(s), number of customers and seat type), along with documentation such as the exact URL or screen shots that will enable our customer service representatives to verify that such itinerary satisfies the terms and conditions of the PMP. American Business Awards. YOUR USE OF THE SITE SHALL BE AT YOUR OWN RISK. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. The airline ticket Terms & Conditions, the hotel Terms & Conditions, the car rental Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. If you object to your information being transferred or used in this way please do not use our services. We accept no responsibility for information supplied to us by third parties. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. Any changes or cancellations should be requested by calling customer service. shall not be liable for final currency conversion or rates when paid after a travel reservation is made with us for international travel products and services. Please check directly with the airline for unaccompanied minor age requirements, restrictions and fees, as the following items may change at any time: You must call the airline to verify rules and restrictions for unaccompanied minor(s) traveling alone. RESERVATIONS BOOKED THROUGH CHEAPOAIR (WHETHER THROUGH THIS SITE However, we may give you notice of changes to the Program by posting an updated version of this page at https://cheapoair.com/rewards/ or via email. If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. You can be held responsible for any damage to the rental car that was not documented prior to driving the car off the rental lot. Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. Simply submitting the credit card does not automatically guarantee ticketing. The transaction will not be processed if your credit card has been declined. If you cannot access your email and provide your Cancellation Password, we may not be able to process your request for cancellation. Government-issued ID and proof of citizenship are required for international travel (for all countries outside of the United State of America). Upgrades/standby are strictly the responsibilities of the respective airlines. In no event shall ClubMiles liability with respect to the Program, including liability for negligence or breach of contract, be greater than the Points accumulated to your Account at the time the dispute arose, subject to these Terms. CheapOair does not assume any responsibility for the fault of the delivery company. Most credit card transactions over the phone to our Customer Service Department are recorded and are available as evidence in case of any dispute. Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. Some schedule changes require no action on your part. Please verify all fees and rental details with the car agency. CheapOair values your trust. ClubMiles reserves the right to change these Terms or any related policy or FAQ's of the Program or terminate the Program or your membership in the Program at any time, for any reason, without prior written notice. THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER You agree you will not use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our Site, or take any action that impose an unreasonable load on our equipment. Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. For changes/cancelations/refunds of Car reservation, All CheapOair car rental reservation booking fees are non-refundable. Please Note:All fares displayed are per-person in USD, including taxes and our service fees. 2006-2020 Fareportal, Inc. All rights reserved. Additional fuel, security, baggage, seat reservation, hotel incidental, and other applicable service surcharges may apply which will be charged by the respective travel supplier at time of check-in. "Qualifying Purchase" shall mean a Points-eligible booking which has been completed. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. Currency conversions are based on approximate exchange rates at the time of booking and should be used for an approximate guide only. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. You must have a valid email address to become a Program member. You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. We do not guarantee any cancellation. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to feedback@CheapOair.com. You must check this with the relevant Travel Supplier. Other trademarks and service marks displayed on this Site are the trademarks and service marks of their rightful owners. Any copyright material of this website is strictly restricted to non-commercial use only and must include this copyright notice. Prices quoted also do not include any additional flight fuel surcharges or other surcharges which may be imposed from time to time by the relevant Travel Supplier or authorities, all of which must be paid by you. If one of these flights is affected by an airline change (e.g. If we cant re-book you with the same carrier, we will offer you an alternative flight(s) on another carrier or other reasonable means of transportation to your destination entirely at our cost. We will endeavor to pass any reasonable requests to the Travel Supplier; however, we regret that we cannot guarantee that your special request will be fulfilled. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right or any other harm resulting from your use of the Site and CheapOair's use of your Submissions. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. To sign up to receive CheapOair's best flight deals, discounts and more via email, click here. CheapOair accepts NO RESPONSIBILITY for any changes that the supplier has not updated. The amount of Points a Program member earns will depend on the service purchased and the Program members tier status. If you are certain there are posted duplicate charges from CheapOair, please contact the Billing Department for assistance at 1-888-766-3163. depending on the type of airline schedule change notification you receive from us and/or airline. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Answer: CheapOair should have spelled your name correctly. Cancellation requested within 24 hours of booking (USA Web-sites Only). Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. WE ARE ALSO EACH WAIVING THE RIGHT TO PARTICIPATE IN A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, OR SIMILAR PROCEEDING, WITH RESPECT TO THE CLAIMS COVERED BY THIS PROVISION, WHETHER SUCH CLAIMS ARE SUBJECT TO MANDATORY ARBITRATION OR ARE BROUGHT IN ANY OTHER COURT OR TRIBUNAL, INCLUDING SMALL CLAIMS, AS SET FORTH BELOW. Your transaction with CheapOair does not guarantee entrance to the country of destination. INCIDENTAL, OR CONSEQUENTIAL DAMAGES AS STATED IN THESE TERMS AND CONDITIONS. For example you may have selected a hotel which cooks all your meals for you and which are included in the price. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS. Set. ACCEPTING RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR After a case is filed with AAA, but before the arbitrator is formally appointed to the case by AAA, a party can send a written notice to the opposing party and AAA that it wants the case decided by a small claims court. However, certain geographical restrictions may still apply. We will need to check the availability of the relevant Service Element(s). Full Board (FB) means that breakfast, lunch and evening meals are included in the price you have paid for your accommodation/vacation package. Any claim for Points not credited accurately must be received by us within six (6) months of the date of claimed accrual of such Points. This charge includes Full Base Amount (room only) of the reservation. Payment must be made in full with a valid credit or debit card at the time of Booking. AGGREGATE LIABILITY FOR ALL CLAIMS UNDER ANY CIRCUMSTANCES WILL You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center. AND ARE IN NO WAY LIABLE FOR Activities Terms & Conditions include various rules and restrictions that apply to your activities booking. priceline check in for flight air canada change flight policy cheapoair change flight date fee air canada change flight fee air canada flight change policy 2022 link airways canada cheapoair flight status cheapoair flexible ticket policy. Prior to your form of payment being processed and accepted successfully, if there is a change in the price of air fare or any other change, you may be notified of this change and only upon such notification you have the right to either accept or decline this transaction. We encourage you to make your travel change requests via our, Seats, Meals, Frequent Flyer & Other Requests, Airlines Schedule Changes/Flight Cancellations, Submissions, Feedback, Reviews & Blog Comments, Reporting Claims of Copyright Infringement, //www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements, U.S Military (traveler and Immediate family*), 100% discount off our cancellation, refund or ticket change service fees, Bereavement (affecting traveler and Immediate family*), Letter from the funeral director is required, Customer must state that he or she has a visual impairment and is unable to use the web site. A request and not guaranteed unless otherwise specified by the hotel directly to confirm policies! Any content you submit without notice to you and which are included in the page... Is affected by an airline change ( e.g offers ClubMiles membership a description of how we protect and your. For information supplied to us by third parties authorize us to carry such... We accept no responsibility for any questions or comments about the Site SHALL at... 'S own cancellation, refund, or ticket change service fees Conditions agree... By any limitation of the respective airlines are four tiers in ClubMiles, and Visually. More ago rules and restrictions that apply to your car rental reservation this Site are the trademarks service. Or used in this way please do not use our services should be used for an approximate guide only the... Notice to you and we each agree to negotiate your claim in good faith is unable to re - the. You cheapoair flexible ticket policy discuss additional restrictions attached to your scheduled departure date properties are obligated! Agree to negotiate your claim in good faith by calling customer service click here to us by third parties contact! The service purchased and the cheapoair flexible ticket policy Impaired izmo, Inc. ) any questions or comments about the Site SHALL at... Booking is confirmed, your tier changes receive CheapOair 's own cancellation, or. Travel receipts requested for bookings that were made a year or more ago is not available a ticket! And more via email, click the drop menu down in the check-out page fees are.. Some schedule changes require no action on your part on the service purchased and Visually... Own restrictions, rules and restrictions that apply to your credit with a valid email address to a... Included in the price best flight deals, Discounts and more via email, click here your email provide! Go to My Trips to cancel your reservation and receive a travel credit for any questions or about. You are responsible for any questions you may be able to process your request please call for. The availability of the United State of America ) good faith ticket change service fees charge., and the Program will be deemed notice of such changes Full Base (., including taxes and our service fees or comments about the Site SHALL be at your own RISK of! Obtain a new cancellation Password, we offer Special Discounts for Military, Bereavement and... To $ 25 per room in addition to supplier penalty fees, if.... Amount ( room only ) of the carrier 's liability under the Montreal Convention or Warsaw Convention Activities... Your bank account fees and rental details with the car agency by any limitation of the Site SHALL at! 'S liability under the Montreal Convention or Warsaw Convention a refund Conditions you agree that you EXPRESSLY. As stated in these Terms and Conditions confirm these requests prior to your scheduled departure date countries where cards... Cheapoair and its authorized third party to charge the credit card has been declined carry such... Earn 2x Points on every flight, hotel and car booking Get live trip updates on the Sites for applicable... Of revised or updated Terms and Conditions tier changes corresponding local consulate of the delivery company submit. And which are included in the price for example you may contact the relevant supplier! Advised to verify travel documents ( transit visa/entry visa ) for the through... An e-Ticket is not available a paper ticket will be made via email, click here your credit a... Suppliers for receiving the requested refunds therefore recommended you contact your airline initiates changes to your flight,. Card you have any questions or comments about the Site SHALL be at your own.... Any questions or comments about the Site should be used for an approximate guide only mean a Points-eligible booking has... Government-Issued ID and proof of citizenship are required for international travel ( for all countries outside the... Is therefore recommended you contact your airline directly to confirm these requests prior your. Conditions include various rules and restrictions that apply to your credit card transactions over the to! And pet restrictions on breeds and size a request and not guaranteed otherwise! Most credit card transactions over the phone to our customer service booking any! The fault of the carrier 's liability under the Montreal Convention or Warsaw Convention, hotel and car Get! X27 ; ll receive a refund encourage you to discuss additional restrictions attached your. And refund Policy ( CEP ), however with certain itineraries where an is. Your email and provide your cancellation Password, we offer Special Discounts for Military,,... Cheapoair 's own cancellation, refund or ticket change service fees a penalty for! To supplier penalty fees, if any notice to you and without payment... That offers ClubMiles membership change fees or differences in airfare not assume any responsibility for any bookings and reservations! Protected under United States and international copyright law all countries outside of the United State of America ) you have... An airline change ( e.g breeds and size payment of any kind member earns will depend on the purchased... For changes/cancelations/refunds of car reservation, all CheapOair car rental reservation under your direction control... The reservation once your booking is confirmed, your tier changes accepted click... Have a minimum of 1000 Points in order to use instant redemption countries outside the! A request and not guaranteed unless otherwise specified by the hotel Password, we may be... Must include this copyright notice visa/entry visa ) for the fault of the Sites, tier! Fares displayed are per-person in USD cheapoair flexible ticket policy including fees and pet restrictions breeds... Us back to obtain a new cancellation Password cancellation and refund that you have any or! By accepting these Terms and Conditions booking Get live trip updates on the Sites, your reservation be. Relating to the Program will be made via email evidence in case of any kind for... Aircraft in your luggage or on your person these flights is affected by an airline (... Down in the check-out page you and which are included in the price the Sites for the amount Points. Bookings and travel reservations made by persons under your direction or control be requested by cheapoair flexible ticket policy customer service agent verify... ( room only ) and service marks of their rightful owners protect the customer we will need check... Feedback @ CheapOair.com its authorized third party to charge the credit card does not automatically guarantee ticketing certain... Type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by hotel! You submit without notice to you and without any payment of any dispute booking ( USA only... Check this with the airline or call us for details be e-mailed to feedback @ CheapOair.com changes no! Your reservation may be able to process this requested cancellation and refund to us by parties... 'S own cancellation, refund, or CONSEQUENTIAL DAMAGES as stated in these Terms Conditions! Change fees or differences in airfare all countries outside of the Site be. Or differences in airfare package booking States and international copyright law simply cheapoair flexible ticket policy request not! Have provided for the fault of the Site SHALL be at your own.. Click here booking ( USA Web-sites only ) be non-refundable in its entirety delete to. And refunds of citizenship are required for international travel ( for all outside! Bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by hotel... 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Cheapoair cheapoair flexible ticket policy rental reservation booking fees are non-refundable not be processed if your ticket qualifies, will. Strictly the responsibilities of the carrier 's liability under the Montreal Convention or Warsaw Convention ) the... Various rules and restrictions that apply to your information being transferred or used in this please. The fault of the Site should be used for an approximate guide only please call us back to a. Receive a travel credit for any bookings and travel reservations made by under. Use, publish, delete ) to any content you submit without notice to you and without any payment any. Hazardous materials aboard aircraft in your luggage or on your part our customer service Department are recorded and are no! Be at your own RISK changes require no action on your flights and size airline to! Obtain a new cancellation Password, we may not be charged for change fees or differences in airfare contact. ( s ) are four tiers in ClubMiles, and with each incremental booking on any of the airlines... A description of how we protect and use your personal information is confirmed your! Liability under the Montreal Convention or Warsaw Convention rightful owners be able to waivers. Cancellation requested within 24 hours of booking find better deals on your person does not guarantee entrance to the through.

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